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New MD appointed at PMC

Abingdon, Oxford, UK -- 15 February 2010 -- Retail systems experts PMC has today announced the promotion of Huw Thomas to managing director. Thomas has worked in the services sector with a focus on Retail IT for over 25 years gaining extensive, senior experience in operations, service management, sales and general management. Before joining PMC in 2004, Thomas worked for IBM, Phoenix and NCR.

Thomas states: “I relish this new challenge at PMC, working to strengthen its proposition portfolio of complementary retail-specific services and provide market-leading products to support PMC’s continued growth. Targeted where PMC’s pedigree can add value to retailers, our unique services ensure that PMC provides ‘something different’ - rather than being a ‘me-too’ service provider.”

Paul Mason, CEO of PMC states: “Huw has a goal to make PMC recognised as the driver of best practice for the products and services we take to market. He will continue to improve PMC’s suite of retail systems-focused services to meet the real demands of retailers’ changing requirements. Central to this is his leadership of our talented team of consultants who share his views on high-quality service and customer focus, delivered with a practical, open and honest approach.”

PMC’s team comprises a mixture of both retailers and service providers to the retail industry. This blend offers their customers a balanced view on the requirements from both customer and service provider to achieve consistent excellence and continuous improvement.







 
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The biggest mistake that any retailer can make when considering new technology is to not know their maturity state – and either develop bespoke systems beyond their capabilities or ‘straight-jacket’ their key differentiators in a ‘best of breed’ process. The one certainty is that it will probably cost more than was expected.

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