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Getting IT Right in Tough Times

As the recession bites and retailers feel its teeth, Paul Mason, CEO of retail systems experts, PMC believes that it is possible to get IT right in tough times.

Abingdon, Oxfordshire, UK - - 26 February 2009 - - Mason states: “For retailers, getting IT right typically boils down to delivering the right service to the business for the best possible cost, making the right investments and delivering change well. These principles don’t change in tough times. However, the difficult operating context means delivering against them is harder. The reality is that it takes extensive real life experience to truly understand what you are dealing with…and how to tackle it."

It’s clear that in the current difficult climate retailers will face pressure to reduce costs, while sales revenues and the associated volumetrics will be less predictable. That means the service required from IT may vary from one period to the next. Also there will be less money available to invest and far less tolerance for projects that don’t deliver or overrun.

Mason argues that retailers need to do more than recognise the challenges they need to make sure they can meet the challenges.

Mason explains: “There is more to getting IT right than recognising the challenge exists. That challenge has been on the retail radar for many months now. The solution is to ensure that your systems and your people are truly fit for purpose. There must be flexibility in your infrastructure and agility in your cost base – and that doesn’t mean just thinking about business agility, it means implementing it.”

“It’s also vital that retailers ensure that they get real value for money from suppliers, maximise the investments they have already made and ensure that new investments truly add value. Quite simply you have to get more right first time.”

Mason concludes: “Retailers don’t need a crystal ball to find the right solutions that will enable them to get IT right in these tough times they just have to implement the right strategies. What’s more I’m prepared to stand by that assertion. All it takes is a visit to the PMC web site to download my checklist and see how your business is positioned to get IT right in tough times.”

To find out more about Getting IT Right in Tough Times visit www.paulmasonconsultingco.uk

 
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Take any IT project, in any organisation and the rule is simple: Get it right first time is cheaper than doing it wrong and doing it again. So why do so many projects fail first time around? Why do organisations continue to make the same mistakes? And why does poor project management proliferate?

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