Dunelm is one of the most successful home furnishings retailers in the UK and is enjoying rapid growth, which promoted them to look at their existing business systems. Dunelm stated “we recognised that to make a good choice for our new system, we would need support from a specialist.
We met a number of consultancies before deciding to work with PMC. … PMC helped us to find a solution which we believe will be right for us. Their expertise allowed us to define the brief, manage a structured process and gave us access to the knowledge and experience we did not have in house.”
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Epos TestingPoS Testing
The PoS system is a vital ingredient in the customer's shopping experience. It is essential to move customers quickly and efficiently through the payment process. Queues caused by 'systems problems' are unacceptable and can be disastrous to the business - sales are lost and customers vote with their feet and buy elsewhere.
The PMC PoS testing service offers retailers independent certification that quality standards have been achieved, a toolkit developed through real-world, practical experience delivered by an experienced, dedicated test team and an approach tailored to client needs. The service ranges from offering advice and training to client teams to handling an entire testing programme on their behalf.
PoS Performance Benchmarking
Performance Benchmarking can verify whether a system performs acceptably, against agreed criteria, to prove resilience against peak trading volumes. This includes the hardware, software and all end to end processes. This approach removes the subjective nature of performance validation and provides a robust way of accurately gauging the suitability of a POS solution within a given environment.
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